Eric Kruger
IT Technician
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About
I am a passionate IT Technician that is accustomed to working in a challenging and fast paced environment. I want to make a difference in client’s lives and ensure that they best performance and service out of their IT needs.
Experience
Windows PC troubleshooting knowledge and experience.
HelpDesk experience.
Understanding of Wi-Fi, Routers and internet.
Provide 1st line support to customers and suppliers In depth understanding of Office 365 management.
Strong computer troubleshooting experience
Installing network points and hardware to workstations and server rooms.
Installation and maintenance of back up systems
Setting up emails and accounts at workstations.
Cloning of workstation hard drives.
Sourcing hardware components needed
Extensive knowledge on Kaspersky Antivirus.
Travelling to SLA clients to work on site
Building good professional relationships with clients
Training clients on Windows software
Education
National Senior Certificate –
Completed 2014
Microsoft Digital literacy v1.0-
