Happy Shibuyane

Results-driven BTS Administrator and Administrative Professional with over 4 years of experience in telecommunications support, invoice processing, client relationship management and project coordination. Proven ability to manage billing schedules, process supplier invoices accurately, coordinate operational activities and support cross-functional teams to meet business objectives. Strong communication, organizational and problem-solving skills with experience supporting major clients including MTN and Vodacom.

BTS Administrator - Bidvest Protea Coin - Johannesburg, South Africa

(2021-01)

• Compile and manage billing schedules to ensure accurate and timely revenue collection across multiple projects.
• Coordinate with management to identify and resolve billing discrepancies efficiently.
• Process supplier invoices accurately within required turnaround times.
• Liaise with clients to resolve queries and maintain strong client relationships.
• Collaborate with cross-functional teams to achieve project deadlines and operational targets.
• Open and manage ad-hoc contracts for officer bookings and accurate wage capturing.
• Coordinate vehicle allocations and operations together with the control room team.
• Support service delivery operations for major telecommunications clients including MTN and Vodacom.

Administrator - Katekani Community Project - South Africa

(2020-06 - 2021-01)

• Reconciled bank statements with cash payments and cash receipts.
• Assisted in organizing fundraising events, community clean-ups, educational workshops, and awareness campaigns.
• Prepared and managed monthly expense budgets.
• Performed general administrative and financial support duties.

N6 Financial Management - Financial Management - Tshwane North TVET College (2019-01)

National Senior Certificate (Matric) - Tsogo Secondary School (2015)