Nokwezi Ndabula

Results-driven Administrator with 6+ years of experience in financial services, account restructuring, quality assurance, client engagement, stakeholder management and process improvement.

Administrator, Restructure Department - Old Mutual Finance

(2019-01)

• Support account restructuring processes.
• Conduct QA reviews and compliance checks.
• Train and onboard new employees.
• Handle client communications.
• Create SOPs and process documentation.
• Liaise with branches and stakeholders.

Nafasi Learnership - Old Mutual Finance

(2018-01 - 2019-12)

Waitress - Winchester Mansions

(2011-01 - 2012-12)

Diploma - Hospitality Management (Business Management) - CPUT (2014-01 - 2018-12)

Digital Literacy Course - Milpark Business School (2021-01 - 2021-12)

National Senior Certificate - LEAP Science and Maths School (2013-01 - 2013-12)