Henry Cinyama

I am a dedicated Customer Service Consultant at Lufthansa with proven experience in delivering exceptional customer support within the aviation industry. Fluent in English and French, I specialize in assisting international clients with flight bookings, travel arrangements, and problem resolution

I have been working as a Customer Service Consultant at Lufthansa since July 23 2025, where I provide comprehensive support to passengers across various channels. My responsibilities include assisting customers with flight bookings, cancellations, baggage support, loyalty (fidelity) program inquiries, and live chat assistance.

Higher institut of applied technique, specialization Radio transmission