Hlamulo Bilankulu

Communications professional with over four years of experience supporting internal and external communication initiatives across corporate and media environments. Skilled in writing communication materials, coordinating campaigns, managing stakeholder engagement, and providing administrative and logistical support for communication programmes. Proficient in digital content creation using Canva and Adobe tools, with strong experience in media relations, internal communications, and event coordination.

Passionate about using strategic communication to strengthen organisational reputation and stakeholder relationships.

National Communications Officer - Newrest

(2023-08)

• Maintaining and enhancing the organisation's reputation and public image.
• Managing communication with media representatives and handling inquiries.
• Building and maintaining relationships with key stakeholders and journalists.
• Developing official responses during sensitive matters or crisis situations.
• Ensuring staff remain informed about organisational developments and important updates.
• Preparing internal announcements, notices, and staff correspondence.
• Assisting leadership with clear and effective messaging.
• Strengthening employee participation through internal communication initiatives.
• Overseeing and maintaining social media channels.
• Planning and scheduling content strategies and calendars.
• Monitoring audience interaction and responding appropriately to engagement.
• Tracking digital trends and managing the organisation's online reputation.
• Liaising with customers, partners, sponsors, donors, government bodies, and communities.
• Coordinating meetings, presentations, and public-facing engagements
• Ensuring communication remains professional, clear, and consistent
• Designing communication campaigns and strategic plans.
• Maintaining consistency in branding and messaging across platforms.
• Identifying and understanding target audiences for effective outreach.
• Evaluating communication performance through engagement, feedback, and reach metrics
• Preparing response strategies and key messaging in challenging situations.
• Delivering clear and effective communication under pressure
• Manage company newsletters, intranet updates, and employee communication platforms.
• Assist in coordinating corporate events, staff engagement programmes, and stakeholder meetings.
• Create visual communication content using Canva, InDesign, and Adobe Creative Suite.
• Coordinate Corporate Social Responsibility (CSR) initiatives and community engagement programmes.

Communications Officer - MGI RAS

(2022-02 - 2023-08)

• Produced communication content including articles, newsletters, social media content, and media releases.
• Assisted in implementing internal and external communication strategies to improve organisational visibility.
• Managed digital communication platforms including social media accounts and website updates.
• Coordinated stakeholder events and assisted with logistical arrangements for communication activities.
• Maintained communication records, media databases, and documentation for reporting purposes.
• Monitored media coverage and prepared communication reports and analysis.
• Ensured communication materials complied with organisational brand and communication guidelines.

Office Administrator & First Aider - Kemach Equipment

(2019-11 - 2022-02)

• Provided administrative and logistical support for marketing and communication initiatives.
• Assisted in preparing communication materials, reports, and internal announcements.
• Managed documentation, filing systems, and internal communication coordination across departments.
• Handled client communication and enquiries to maintain strong stakeholder relationships.
• Supported marketing campaigns and customer communication activities.

Media Coordinator (Part-Time) - Sivana Assemblies of God

(2020-01)

• Plan and coordinate media and communication campaigns for church events and community programmes.
• Create visual and digital communication materials using Canva and InDesign.
• Manage social media communication platforms and online engagement.
• Coordinate media coverage and promote organisational activities.

Communications Intern - Tembisa Hospital

(2017-11 - 2018-05)

• Drafted internal memos, press releases, articles, and media advisories.
• Assisted with communication campaigns and public awareness initiatives.
• Responded to public enquiries and supported stakeholder communication.
• Assisted in organising public relations events and community outreach programmes.

National Diploma - Journalism - Tshwane University of Technology

Communication in the Workplace - MANCOSA

Project Management - Udemy

Health and Safety Training - Marco Safe