Ilhaam Saban

Dedicated and proactive Academic Administration and Operations Coordinator with 3 years of experience in higher education administration, student support, project coordination and operational management. Experienced in academic planning, timetabling, stakeholder engagement, project implementation, financial administration and student experience initiatives. Eager to contribute these skills within a dynamic organization that values growth, collaboration and continuous improvement.

Campus Coordinator - Regent Business School - Cape Town

(2026-01)

Coordinated academic planning, timetabling and Face to Face learning delivery while ensuring smooth academic operations and scheduling efficiency. Managed end-to-end regional projects, including planning, reporting and student engagement to support successful project delivery. Oversaw student support and academic enrichment initiatives, including masterclasses and experiential learning activities across multiple departments.

Led daily operational and office administration functions such as HR support, event planning and recourse allocation. Managed regional financial processes including payment processing and petty cash reconciliations for internal and external stakeholders. Maintained oversight for inventory management for the library and campus shop.

Prepared and presented project reports, monitored performance outcomes.

Receptionist - Regent Business School - Cape Town

(2023-03 - 2026-03)

Provided first line academic and administrative support to students through email, calls, Microsoft Teams and in person consultations, assisting with queries related to registrations, attendance, deadlines and general academic concerns. Managed front desk operations including courier handling and administrative records. Coordinated student communications, attendance tracking, scheduling and project related administrative tasks to ensure smooth daily operations.

Supported academic staff with classroom logistics, meeting coordination and escalation of student or operational issues. Assisted with examination preparation and invigilation, inventory control and stock control, reporting and coordination of campus events and activities.

Sales Casual - Regent Business School - Cape Town

(2023-02 - 2023-03)

Conducted outbound calls to prospective students to provide information, promote courses and facilitate the application process. Assisted students in completing and submitting applications, ensuring accuracy and completion of the required documentation. Provided professional customer services while addressing queries and guiding students through registration and application requirements.

NSC - Bachelors Pass - Rylands High School (2022-01 - 2022-01)

NQF 5 – Higher Certificate in Business Management - Business Management - Regent Business School (2023-07 - 2024-07)

NQF 7 – Bachelor of Commerce Degree - Commerce - Regent Business School (2024-07)