Isaac Mpembe

Highly organized and results-oriented Programme and Administrative Professional with over 10 years of progressively responsible experience supporting programme implementation, project coordination, financial administration, stakeholder engagement, and executive operations within government and corporate environments. Proven track record in coordinating projects, monitoring budgets, maintaining programme documentation, supporting procurement processes, and preparing analytical and financial reports. Demonstrated expertise in ERP/SAP systems, records management, travel and logistics coordination, event management, and stakeholder liaison.

Experienced in supporting senior leadership, organizing high-level meetings and missions, and ensuring compliance with organizational policies and procedures. Recognized for strong analytical skills, attention to detail, professionalism, and the ability to work effectively in multicultural and multidisciplinary environments.

EVENT COORDINATOR - Global Production

(2021-01)

Key Achievement: Successfully delivered multiple high-profile events within budget and schedule, improving client satisfaction and repeat business.

• Coordinate 15–20 corporate, stakeholder, and client events annually, including conferences, workshops, and large-scale meetings.
• Develop and monitor event budgets, ensuring expenditures remain within approved allocations.
• Manage procurement processes, vendor sourcing, contract administration, and service provider performance.
• Coordinate event logistics, speakers, sponsors, venues, and technical teams to ensure successful delivery.
• Prepare post-event evaluations, financial reports, and analytical summaries for management review.
• Maintain event documentation, schedules, and stakeholder communications.

TRAVEL AND EVENT COORDINATOR - Holiday Inn Club

(2016-01 - 2018-12)

• Coordinated domestic and international travel arrangements, including itineraries, accommodation, transportation, and travel documentation.
• Provided administrative and logistical support to VIP clients and corporate members.
• Assisted with planning and execution of conferences, meetings, and hospitality events.
• Maintained accurate travel records, schedules, and operational documentation.
• Supported service quality monitoring and client relationship management.

EVENT AND PROTOCOL OFFICER - State Security Agency

(2013-01 - 2014-12)

• Provided protocol, administrative, and logistical support for senior government officials and diplomatic delegations.
• Coordinated high-level meetings, official visits, stakeholder consultations, and special events.
• Prepared meeting documentation, briefing materials, agendas, and event reports.
• Managed venue arrangements, guest coordination, transportation, and logistical planning.
• Ensured compliance with diplomatic protocol standards and confidentiality requirements.

PERSONAL ASSISTANT TO SENIOR EXECUTIVES - State Security Agency

(2009-01 - 2012-12)

Key Achievement: Improved financial monitoring and reporting accuracy, reducing processing delays and strengthening compliance with internal controls.

• Provided comprehensive executive and administrative support to senior management.
• Coordinated over 25 workshops, meetings, field missions, and stakeholder engagements annually.
• Assisted in programme planning, implementation, monitoring, and reporting activities.
• Maintained programme records, databases, and documentation systems.
• Processed travel authorizations, visa applications, mission reports, and travel claims.
• Monitored programme expenditures using ERP/SAP systems and supported budget tracking processes.
• Prepared purchase orders, payment vouchers, contracts, and procurement documentation.
• Assisted in the preparation of progress reports, briefing notes, and management reports.
• Liaised with government counterparts, service providers, and external stakeholders to support programme delivery.

INFORMATION MANAGEMENT OFFICER - State Security Agency

(2005-01 - 2009-12)

Key Achievement: Streamlined records management processes, significantly improving document retrieval efficiency and reporting timelines.

• Managed electronic and physical records management systems for programme and operational documentation.
• Collected, validated, analyzed, and compiled programme data for quarterly and annual reporting.
• Maintained databases and information systems to support programme implementation and decision-making.
• Prepared statistical reports, management dashboards, and analytical summaries.
• Coordinated procurement activities and monitored expenditures against approved budgets.
• Maintained stakeholder databases and ensured data accuracy and integrity.
• Supported monitoring of programme performance indicators and reporting requirements.
• Ensured compliance with information management, confidentiality, and security standards.

Advanced Diploma - Project Management - Durban University of Technology

Diploma - Project Management - Executive Education, Johannesburg

Diploma - Office Administration - College Campus