Mudau Lillian

Detail-oriented Administration professional with a Bachelor of Administration and an Honours in Public Administration, with practical experience supporting skills development projects and learning programmes within a SETA environment. Experienced in learner and stakeholder administration, verification and control of supporting documentation, records and databases, monitoring and evaluation support, project deliverables, reporting, and follow-up of outstanding information. Strong ability to work with high volumes of documentation, maintain accurate records, communicate with stakeholders, and support compliance, audit readiness and timely project administration.

Proficient in Microsoft Office, particularly Excel.

Administration Intern - CATHSSETA

(2025-03)

• Capture, update and maintain accurate learner, stakeholder and project information on internal systems and databases.
• Review learner and project supporting documentation to confirm completeness, accuracy and compliance with required submission requirements.
• Coordinate and follow up on outstanding learner and project deliverables, including attendance registers, proof of payment, CIMS screenshots, termination documentation and other supporting records.
• Assist with the administration and monitoring of tranche deliverables and payment-related documentation, ensuring supporting evidence is available before submissions are progressed.
• Support the preparation and review of project documentation, reports, registers and records for management and stakeholder use.
• Maintain organised learner and project evidence, ensuring documents are properly referenced, accessible and available for monitoring, reporting and audit purposes.
• Support Monitoring and Evaluation (M&E) activities by coordinating information from stakeholders and learners and assisting with the preparation and follow-up of M&E documentation.
• Communicate professionally with training providers, project stakeholders and internal teams to resolve documentation gaps, obtain outstanding information and support timely submissions.
• Assist with learner registration and programme administration, checking that required documentation is received and appropriately recorded.
• Track project and learner information, identify incomplete or outstanding documentation, and escalate matters requiring attention to the relevant manager or project team.
• Prepare and maintain correspondence, spreadsheets, trackers and administrative records to support accurate project status reporting.
• Handle confidential learner and stakeholder information in accordance with organisational procedures, policies and professional standards.

Administrative Assistant - Cape Recife High School

(2023-01 - 2024-12)

• Managed high-volume administrative documentation, ensuring accuracy, completeness and proper record-keeping.
• Maintained and updated digital and manual filing systems for efficient document retrieval and document control.
• Captured and updated staff and learner data using Microsoft Excel and internal systems.
• Prepared official correspondence, reports, registers and other administrative documentation.
• Coordinated meetings, schedules and administrative logistics to support smooth operations.
• Responded to incoming calls, emails and enquiries professionally and efficiently.
• Tracked documents and correspondence to support timely completion of administrative tasks and deadlines.
• Handled confidential staff and learner records with discretion and professionalism.

Bachelor of Administration Honours - Public Administration - University of South Africa (UNISA) (2026)

Bachelor of Administration - Public Administration & Industrial Psychology - Nelson Mandela University (2024)

National Senior Certificate (Matric) - Mbilwi Senior Secondary School (2021)