Jade Maher

My name is Jade Maher. I am 22 years old. I am an outgoing and hardworking person who is always willing to work and learn new things. I enjoy working with people. I am currently in my second year in Bachelor of commerce majorin in Human Resource at Richfield Institute Umhlanga. I have a Higher certificate in Hospitality Management.

My skills

• Customer skills
• Resolved customer complaints 
• Can operate a switchboard
• Can do admin and books
• Can manage cash and the card system
• Set up venues at hotels 

Just Zen

• I worked at Just Zen for 3 months from end of 2019 to the beginning of 2020. 
• JUST zen is a jewellery store and at that time it was a pop up store

My skills at this store

• Sales
•  Customer service
• Issued receipts and refunds to customers
• Resolve customer complaints
• Set up venues for the stalls

I worked for an internship at Coastlands Musgrave

MAY 2021 – JUNE 2021

My Skills

Front office department

· Front office work Switchboard – answering calls from guests regarding the hotel and reservations

· Reception – Assisting guests while checking in and checking out of the hotel

· Guest Relations – Handling guests complaints and issues

· Admin – Did filing for the Front office department

I worked at for an internship at Pearls Umhlanga

 MAY 2022 - JUNE 2022

Food and Beverage Department

· Hostess – Assisted the guests by taking them to the restaurant and explaining what was available that day

· Barista – Assisted in the bar by making coffees and teas for guests, doing stock take and control for the bar

· Supervision – I got to work with the Food and Beverage Manager and assisted with the admin of the department.

· Banqueting – I helped set up venues for clients for conferences and board meetings

I Graduates matric in 2019 and got my Grade 12 NSC Bachelor Pass

I graduated ny Higher Certificate in Hospitality Management from the International Hotel School in 2023