Janine Callan Thomas

Detail-oriented administrative professional with 10 years of experience supporting legal professionals, clients and day-to-day office operations. Experienced in document preparation, correspondence, scheduling, client communication, transcription, quotations, invoicing, filing and confidential information handling. Known for accuracy, organization, discretion and the ability to manage multiple priorities in fast-paced environments.

Now seeking a remote administrative, virtual assistant, customer support or operations support role where strong communication and organizational skills can contribute to an efficient distributed team.

Legal Secretary at KERSHNIE GOVENDER ATTORNEYS (2015 – Present)

• Provide comprehensive administrative support in a busy professional environment, handling sensitive information with a high level of confidentiality.
• Prepare and organize legal documents, pleadings, briefs to counsel and court-related files with strong attention to detail and accuracy.
• Coordinate appointments, appearances and briefings, keeping schedules organized and ensuring important commitments are managed.
• Manage client and prospective-client telephone communication and provide professional customer service.
• Draft correspondence and perform transcription, supporting clear and timely communication.
• Prepare bills and invoices and assist with administrative processes relating to matters such as deceased estates, taxations and new trusts.
• Maintain structured filing systems and organized records for ongoing matters and court proceedings.

Admin Clerk at JACKSONS SCANNING AND CORING (2024 – 2025)

• Drafted quotations and prepared professional email correspondence.
• Assisted with correspondence between building registration councils and other relevant parties.
• Supported general administrative coordination and communication.

– Wingen Heights Secondary (2009)