Nobuhle Valencia

Nobuhle Valencia

Remote Customer Support | Virtual Assistant | Administrative Support

Talent

ZAMember since May 8, 2026

Workday System SupportAdministrative SupportCustomer ServiceOnline Customer Support (Email, Chat & Service Platforms)Digital Transaction ProcessingRemote Problem Solving & TroubleshootingData Capturing & AccuracyCustomer Relationship ManagementMicrosoft Office & Google Workspace

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Workday System SupportAdministrative SupportCustomer ServiceOnline Customer Support (Email, Chat & Service Platforms)Digital Transaction Processing

About

Dedicated Customer Service & Digital Support Professional with experience in online service assistance, system support, e-commerce transactions, and customer communication. Seeking a remote customer support, virtual assistant, or administrative role.

Experience

Assistant Supervisor at Pick n Pay (2024-04 – Present)

Support daily operations, coordinate staff, resolve customer issues, and maintain service standards.

E-Service Clerk at Pick n Pay (2024-10 – Present)

Assist customers with online orders, digital services, and e-commerce queries while processing electronic transactions accurately.

Workday Pioneer at Pick n Pay (2024-08 – Present)

Provide Workday system support, troubleshooting, onboarding assistance, and digital adoption guidance.

Cashier at Pick n Pay Northmead (2019-01 – 2024-10)

Processed high-volume transactions accurately and delivered excellent customer service.

Sales Agent at Global Direct (2016-02 – 2017-11)

Built customer relationships, promoted products, and exceeded sales targets.

Education

Matric Certificate – Lekamoso Secondary School (2014)

Skills

Remote Customer SupportVirtual AssistantAdministrative Support

Reviews

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