Koketso Mndebele

Detail-oriented remote administrative professional with 2+ years of experience supporting legal and administrative operations at the US Embassy. Skilled in calendar and diary management, inbox and email support, meeting coordination, confidential document control, deadline tracking, data entry and stakeholder communication. Experienced with Google Workspace, Microsoft Office, Slack, Zoom, Google Meet, Calendly, Trello, Asana and CRM systems.

Highly organised, dependable and comfortable working independently across multiple priorities and time zones, with a strong interest in AI tools and workflow automation.

Freelance Virtual Assistant - Self-Employed - Remote

(2025-01)

• Providing email & chat customer support for small businesses
• Managing calendars, scheduling meetings across EU/US timezones
• Handling data entry, file organization on Google Drive
• Drafting correspondence and research summaries (legal research skills)

Legal Admin Assistant - US Embassy - Remote

(2023-01 - 2024-12)

• Provided confidential administrative support for legal operations and maintained accurate records and documentation.
• Managed 100+ legal case files, ensuring information was organised, updated and easily retrievable.
• Managed calendars and diaries, scheduled meetings and tracked important deadlines and appointments.
• Processed inboxes and email correspondence while maintaining an organised flow of documents and information.
• Maintained structured digital filing systems for efficient document retrieval and record management.
• Prepared and handled sensitive legal correspondence with a high level of discretion and confidentiality.
• Communicated professionally with internal and external stakeholders while managing multiple priorities.
• Used digital communication and productivity tools to support effective remote collaboration and daily operations.

Sales & Admin - Sleeptight Designs - Pretoria

(2021-01 - 2022-12)

• Assisted customers with sales enquiries and provided professional customer service.
• Supported daily administrative operations and maintained accurate business records.
• Managed stock and inventory records to support efficient day-to-day operations.
• Processed POS payments and completed daily cash-ups accurately.
• Handled customer queries and maintained professional communication with clients.

Diploma - Law - University of South Africa (UNISA) (2020)

Certificate - Office Administration - Avuxeni Computer Academy (2018 - 2019)