Customer Support Specialist
Dedicated and customer-focused Customer Support Specialist with extensive experience in customer service, call centre operations, telemarketing, sales, and complaint resolution.
Customer Support Specialist - Shoprite Money Market Account (O'Brien Recruitment)
(2026-06)
Provide customer support, handle enquiries, resolve complaints, assist with account, voucher, transaction and payment queries, and maintain accurate customer records.
Telemarketing Agent - HomeChoice
(2025-08 - 2025-12)
Conducted outbound sales calls, achieved targets, handled objections and maintained customer records.
Customer Service Agent - Lewis Group
(2017 - 2024)
Handled customer queries, complaints, orders and payments while meeting performance targets.
Sales & Cashier - OK Furniture
(2011 - 2013)
Assisted customers, processed payments and delivered excellent customer service.
Matric - New Eisleben High School
