Jansi Snyman

Commercially minded e-commerce and online merchandising professional with a Bachelor of Commerce in Management Sciences and six years' hands-on experience managing a live South African retail website and high-SKU, multi-supplier product catalogue. Experienced in product listing creation, content optimisation, imagery and attribute accuracy, category taxonomy, pricing, availability, promotions, launch readiness and customer-journey improvements. Combines strong WordPress and WooCommerce capability with spreadsheet-based data administration, supplier coordination, quality assurance and practical problem solving to support online revenue, brand visibility and conversion.

E-Commerce, Marketing & Website Operations Lead - Fabric Superstore.co.za - Cape Town

(2020-01)

Online retailer and custom soft-furnishings workshop serving private, hospitality and trade customers. Lead the day-to-day e-commerce, online merchandising, website and customer-facing operations of a South African retail business in the home and interiors sector.

• Own product presentation across the WordPress and WooCommerce website, maintaining product listings, supplier collections, category structures, imagery, attributes, filters, navigation and availability.
• Maintain a high-SKU, multi-supplier catalogue across product codes/SKUs, descriptions, categories, attributes, imagery, pricing and availability; activate, update or deactivate products as required.
• Process supplier product and price changes using Microsoft Excel, Google Sheets, CSV and WP-CLI, applying detailed validation and checking the customer-facing result after publication.
• Coordinate supplier launches, promotions and seasonal website updates across timelines, product selections, pricing, copy, imagery, banners and landing or category pages.
• Identify and resolve inactive products, listing discrepancies, pricing errors, import issues and website problems, escalating to specialist support and following through until the live result is correct.
• Review and improve website navigation, product pages, category structures, FAQs and service journeys to make products easier to discover, understand, compare and purchase.
• Coordinate with supplier marketing and logistics teams, workshop and production colleagues and customers to obtain accurate product information, imagery, pricing and availability and keep updates moving.

Marketing & Administrative Assistant - Fabric Superstore.co.za - Cape Town

(2019-07 - 2020-12)

• Supported WooCommerce product loading, listing and content updates, pricing changes, online promotions, supplier communication, customer enquiries, order processing and general administration.
• Checked product information and customer-facing content for accuracy, maintained supporting records and followed up with suppliers and colleagues to keep catalogue updates and orders moving.

Mathematics Tutor - Stellenbosch University - Stellenbosch

(2016-02 - 2018-12)

• Explained complex concepts clearly in tutorials and one-to-one sessions, invigilated tests and graded assessments for the Economic and Management Sciences faculty.

Sales Promoter - Diesel & Dust Craft Beer Company - Stellenbosch

(2018-01 - 2018-07)

• Promoted products at social events and restaurants, developing early experience in face-to-face sales, product communication and customer engagement.

Bachelor of Commerce (BCom) - Management Sciences - Stellenbosch University (2015-01 - 2019-04)

National Senior Certificate - Hoer Volkskool Potchefstroom (2010-01 - 2014-12)