Jessica Laing

It's with great pleasure that I'm responding to your advertisement for a Waitron at your restaurant. I've been working in the restaurant industry for the last 16 years, and for the past year a junior manager. During my career, I have developed a broad skill set and understanding of the hospitality industry as well as the needs and wants of consumers.

I have worked in various departments of the restaurant industry and so can empathise with my team and understand the challenges. I am eager to learn and gain as many skills as I possibly can as I hope to become a senior manager and one day open my own restaurant.

I am very vigilant, have the ability to stay positive in stressful situations and take initiative wherever is needed.

I have been in the hospitality industry for over ten years. I have worked in the capacity of a waitress and floor manager. My most recent employment is noted below.

Tigers Milk / Junior manager

09/2022 - 01/2023 Claremont

Duties

• Opening and Closing the restaurant and associated checks.
• Running pre-shift meetings with staff.
• Allocate sections to waitron staff.
• Liaising with senior and brand management.
• Supervising Bar stock take.
• Managing front of house, staff performance and customer experience.
• Managing Takeaway orders.

Old Town Italy / Junior manager

11/2021 - 09/2022 , High Constantia

• Opening and Closing the restaurant and associated checks.
• Running pre-shift meetings with staff.
• Allocate sections to waitron staff.
• Liaising with senior and brand management.
• Supervising Bar stock take.
• Managing front of house, staff performance and customer experience.
• Managing Takeaway orders.

Damelin College / Microsoft office.

2022, Life and Brand, Woodstock.

Micros training.

2019, Cape Town CBD

• Powerpoint
• Outlook
• Exel
• Word