Senior HR Business Partner at Genpact SA (2025-01 – Present)
Industry: Business Process Outsourcing (BPO)
- Strategic advisor to leadership, balancing immediate problem-solving with long-term HR strategy to clients in the Financial Services Industry
- Partner with COEs across EMEA to drive governance, compliance, and HR best practices.
- Lead change initiatives in culture, performance, recognition, and policies.
- Champion inclusion, engagement, and wellbeing to strengthen retention.
- Drive automation, AI, and learning initiatives to modernize HR delivery.
- Manage IR matters, restructuring, and consultation processes with fairness and compliance.
- Embed consistent people practices across South Africa.
HR Business Partner at Eduvos (2022-01 – 2025-01)
Industry: Education
- Delivered HR strategy across national campuses, aligning people practices with business goals.
- Led recruitment, onboarding, and talent management processes.
- Established the first Employment Equity Committee and successfully submitted EE reports.
- Designed onboarding and exit processes adopted company wide.
- Co-facilitated culture workshops and leadership development programs.
- Managed WSP/ATR submissions and BBBEE audits.
- Managed ER/IR matters
Lead HRBP at The Table Bay Hotel (Sun International) (2018-01 – 2021-01)
Industry: Hospitality
- Acted as strategic HR lead, aligning HR strategy with business outcomes.
- Directed talent management, succession planning, and leadership development.
- Oversaw HR budget, payroll systems, and union relations.
- Drove culture and diversity initiatives, embedding EE awareness.
- Managed HR audits, SED/CSI projects, and employee wellness programs.
HR Manager at Viamedia (2016-01 – 2018-01)
Industry: Cellular Communications / Technology
- Led HR operations and acted as change agent during organizational transitions.
- Designed and implemented HR policies, recruitment frameworks, and training programs.
- Managed employee relations, performance reviews, and retrenchment processes.
- Chaired social and wellness committees, embedding engagement initiatives.
HR Business Partner at Edcon (2012-01 – 2016-01)
Industry: Retail
- Partnered with operations to deliver HR initiatives supporting business performance.
- Directed talent reviews, succession planning, and engagement surveys.
- Managed ER processes, retrenchments, and organizational design interventions.
- Achievements: Awarded for Professionalism (2013) and Going the Extra Mile (2015).
Senior HR Officer at Fusion Outsourcing Services (2011-01 – 2012-01)
Industry: Call Centre
- Managed HR function for support divisions, overseeing recruitment, payroll, and employee engagement.
- Implemented employee engagement and leavers processes, improving retention.
- Designed induction programs and facilitated succession training.
HR Consultant at Metropolitan (Employee Benefits) (2008-01 – 2011-01)
Industry: Financial Services
- Delivered IR reporting and HR consulting to internal clients.
- Coordinated EE forums and Department of Labour submissions.
- Facilitated change management workshops and talent retention strategies.
- Achievements: Employee of the Year finalist (2009).
HR Officer at Smollan Group (2007-01 – 2008-01)
- Recruitment, training, and ER management.
HR Coordinator at TFG @home (2005-01 – 2007-01)
- Performance management and wellness programs.
HR Assistant at Capitec Bank (2002-01 – 2004-01)
- Recruitment administration and client liaison.
Recruitment Consultant at AdVTech - Network Recruitment (2002-01 – 2002-01)
- Candidate sourcing and placement.
