Josia Manoto

Detail-oriented KYC/AML Analyst with 4+ years' experience across the full compliance lifecycle — client onboarding, CDD/EDD, risk assessment, and sanctions/PEP/adverse media screening for international clients across 20+ countries. Skilled at balancing regulatory rigor (POPIA, FICA/FCA) with efficient, accurate case resolution, and collaborating across global teams to support smooth onboarding and ongoing due diligence.

KYC Analyst - IG Markets - Sandton, South Africa

(2021-12 - 2026-04)

Trading provider for spread betting, CFD, and stockbroking.

• Executed daily KYC/AML checks and CDD/EDD risk assessments for individual (retail) and corporate (onshore/offshore) clients across 20+ countries, from onboarding through ongoing review.
• Screened customer names and Ultimate Beneficial Owners (UBOs) against global sanctions lists, PEP databases, and adverse media, escalating high-risk matches for further investigation.
• Verified client documentation across multiple due-diligence systems, conducting background checks for PEPs and other AML risk indicators.
• Performed final quality reviews and sign-off on complex or high-risk KYC files that had been rejected or flagged, ensuring accurate resolution prior to account activation.
• Conducted quality assurance checks confirming new and existing accounts complied with in-house procedures and FICA/FCA regulations, both pre- and post-activation.
• Served as primary point of contact for KYC-related queries, resolving account-opening cases and global KYC escalations.
• Collaborated cross-functionally with trading services, premium client management, and new business teams to streamline onboarding and KYC operations.
• Maintained data protection standards in line with the Protection of Personal Information Act (POPIA) while handling sensitive client information.
• Maintained and updated internal KYC procedure guides; generated and reviewed daily operational reports.

IT Technical Support Technician - Gauteng Department of Education - South Africa

(2018-08 - 2020-03)

• Provided IT hardware and software support and troubleshooting (network, Wi-Fi, VPN, cabling) for educators and school infrastructure.
• Maintained classroom Smart Boards, on-premise servers, and IT infrastructure; monitored network performance via Site24x7 Cisco Network Monitoring.
• Administered and captured data within the SA-SAMS (South African School Administration Management System) database.
• Managed and maintained Department-issued learner tablets and provided general administrative and IT support to the school.

National Diploma - Office Management and Technology - Tshwane University of Technology (2016)

National Senior Certificate - Matric - Mosupatsela Secondary School (2009)