Results-driven and highly motivated sales professional with over a decade of experience in retail, internal sales, and customer relationship management
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Results-driven and highly motivated sales professional with over a decade of experience in retail, internal sales, and customer relationship management. Proven ability to consistently meet and exceed sales targets, develop new business opportunities, and deliver exceptional customer service. Demonstrates strong leadership capabilities through training and mentoring team members, as well as overseeing branch operations in management's absence.
Skilled in problem-solving, communication, and operational support, with a solid understanding of sales systems including Syspro, Microsoft Outlook, Word, Excel, and PowerPoint. Currently furthering expertise through business management studies, with the objective of advancing into a senior management role.
General Worker at Tuinroete Agri (2010-11 – 2017-11)
Gained foundational experience by working across multiple departments, including fuel and receiving. Developed a strong work ethic, adaptability, and a broad understanding of operational processes
Counter Sales at Stewarts And lloyds (2018-03 – 2022-09)
Progressed from counter sales to internal sales, demonstrating strong performance and commitment. Responsibilities included customer service, sales generation, cold calling, and account development. Consistently met sales targets, assisted with stock control in the absence of the buyer, and played a key role in onboarding and training new employees
Senior Internal Sales Assistant at Gelmar (2023-02 – 2024-04)
Supported branch management with daily operations, including customer service, order management, and team coordination. Frequently entrusted with overseeing branch operations during weekends and in the absence of senior management. Maintained strong client relationships through hands-on service and ensured smooth operational flow within the branch
Internal Sales at Stewarts And lloyds (2024-05 – 2025-06)
Managed internal sales processes including order processing, customer engagement, and business development. Successfully generated new business through cold calling and upselling while consistently achieving monthly sales targets. Provided operational support by handling stock orders and fulfilling buyer responsibilities when required. Actively contributed to team development by training new sales staff and promoting product knowledge
Counter Sales Representative at Duroplastics Technologies (2025-09-01 – Present)
Responsible for managing counter sales operations and delivering technical support to customers, particularly in roofing solutions. Plays a key role in maintaining gross profit margins on selected product lines and identifying new business opportunities through proactive client engagement. Regularly conducts external visits within the George area to expand the customer base.
Additionally entrusted with administrative oversight in the absence of the administrator, demonstrating reliability and leadership potential.
Matric – George High School (2003 – 2007)
Certificate in Business Management – IQ Academy (2024)
