Kamogelo Phaladi

• IT Support Technician with hands‑on experience in hardware troubleshooting, Windows OS, and warehouse logistics systems. Skilled in C programming for building diagnostic tools, workflow automation, and rapid prototyping to reduce downtime in mining and logistics operations. Experienced in repairing scanners, printers, and handheld devices, ensuring operational reliability on the warehouse floor.
• Experienced in reducing downtime by diagnosing and repairing scanners, printers, and handheld devices.
• Hands-on support for warehouse and mining logistics environments, bridging IT and operational workflows.
• Providing reliable IT support and workflow automation for logistics operations.

Provided IT support in warehouse and logistics environments, specializing in hardware troubleshooting (scanners, printers, handhelds) and Windows OS setup. Designed diagnostic tools using Python and C programming to automate system health checks, reducing downtime by 30%. Experienced in installing operating systems, repairing devices, and ensuring operational reliability under pressure

National Senior Certificate (Matric) with Mathematics, Physical Sciences, and Life Sciences. Currently pursuing a National Certificate (Vocational) in Information Technology at Ekurhuleni TVET College, with practical experience in troubleshooting, networking, soldering, and software installation. Focused on building technical expertise in IT support and programming (Python, C, SQL) to bridge operational reliability in warehouse and mining logistics environments.