Karabo Themba

As a Junior security engineer student, I aspire to gain cyber security skills and knowledge to monitor , investigate , and respond to various threats and incidents that affect the company IT system and users. I hold a higher certificate in user support services from Damelin College which helped me develop foundation in information and customer service.

Previously I worked as an IT support at Nimbus where I installed , configured and maintained all desktop computers, laptops and peripherals in accordance with company policies. I strive to acquire multiple Microsoft certifications, such as Azure fundamentals and security, compliance to enhance my skills and knowledge in cloud computing and security. I am passionate about learning new technologies and staying updates with the latest trends and best practices in cyber security.

I value teamwork, collaborations and diversity and I strive to contribute to the company’s mission and vision by securing and supporting its IT systems and users

KEY STRENGTH

•Technical Support, On site and remotely

•Resolving Support Tickets logged by Clients

•Assisting with installations and setting up Honeywell/Chain-way/ CrossCall devices

• Excellent communication and interpersonal skills.
• Assist in and plan training, development and education for new software and hardware(Training SBV & G4s Users)

•Troubleshoot to identify and resolve problems in a timely manner

•Identify computer or network equipment shortages and place orders when necessary

Pc Engineering Certificate