IT Manager
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Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 10 years of experience in Information Technology Recognized for cost-effective system improvements, operational streamlining and positive leadership style. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Oversaw IT department operations and training.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Customized and repaired technology based on staff requests.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Demonstrated familiarity with latest hardware, software and networking technology.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Coordinated technical training and personal development classes for staff members.
Understood key product management roadmap objectives and requirements to develop product technology strategy.
Created and terminated user's accounts from start to finish in business applications.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Oversaw daily performance of computer systems and immediately responded to system issues to keep network up and running.
Guided organizational technology strategy and roadmaps.
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Assisted in development of long-term strategies to grow department and resources.
Interacted and negotiated with vendors and contractors to secure products and services.
Reviewed and assessed architecture design, implementation,
testing and deployment needs to identify project requirements and costs.
Oversaw development and implementation of improvements to support and network operations.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Information Technology Management - Mancosa, Johannesburg, Wits Campus
Business Management,
Economics, Informatics
Systems Analyst and Systems design IT Management
