
Katlego Mabata
ADMINISTRATION • OPERATIONS • CUSTOMER SERVICE • COMPUTER SUPPORT
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About
Motivated and adaptable entry-level professional with practical experience in administration, operations support, computer facilitation, front-desk support, customer service and general assistance. Experienced in supporting daily programme activities, handling documents and basic office tasks, assisting clients, operating printers and using Microsoft Office and Google Workspace. A reliable team player with strong communication, problem-solving, organisation and willingness to learn.
Seeking an opportunity through NDC where I can contribute professionally while developing long-term experience in administration, operations, IT-enabled support or customer-facing environments.
Experience
Computer Facilitator Assistant / Operations Manager Assistant at Myfamily Consulting and Projects – Work Readiness Programme
- Assisted with computer classes and supported participants with basic digital and computer-related tasks.
- Provided front-desk support and assisted with day-to-day administrative and operational activities.
- Operated printers and supported document preparation, printing and related office tasks.
- Assisted the Operations Manager with programme activities, coordination and general administrative support.
- Communicated professionally with participants, colleagues and visitors and helped maintain an organised working environment.
General Assistant at Kwetso Foundation
- Supported general day-to-day activities and assisted staff with practical and administrative tasks.
- Worked cooperatively with team members to complete assigned duties efficiently.
- Maintained a professional and helpful approach when assisting people and handling tasks.
Customer Service Assistant at Thabi’s Kitchen
- Assisted customers in a service-focused environment and responded to customer needs professionally.
- Supported day-to-day catering activities and worked effectively as part of a team.
- Developed communication, reliability, time-management and customer-service skills.
Tutor – Mathematics & Science at Private Tutoring
- Provided academic support in Mathematics and Science and explained concepts clearly to learners.
- Planned learning activities, monitored progress and adapted explanations to learner needs.
- Developed leadership, communication, patience and problem-solving skills.
Education
National Senior Certificate (Matric) – NQF Level 4 – Hans Kekana Secondary School (2022)