Service Delivery Manager
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30 Years experience in the ICT/Telecomms industry. Have worked extensively on accounts all over the African continent. Customer satisfaction, financial management, team lead, escalation management
Was employed for the last 10 years as a Service Delivery Manager with Ericsson. Responsible for the supply of support services to multiple mobile operators across the African continent.
N4, 5 out of 9 modules completed in MBA.
