Receptionist
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Dedicated and motivated professional with strong communication, time management, and customer service skills developed through tutoring and waitressing roles. Adept at multitasking in fast-paced environments, tailoring explanations to individual learning styles, and fostering positive interactions with diverse groups. Seeking to leverage strong interpersonal and organisational abilities in a dynamic professional setting
(Sep 2025 – Nov 2025)
· Handled administrative duties, client communication, and email queries.
· Developed transactional skills through document management, report preparation, and support to accounts teams.
· Gained insight into cross-departmental operations including SAP order capturing, logistics, and credit processes.
(Feb 2024 – March 2025)
· Managed multiple tables in a fast-paced environment with high order accuracy.
· Trained new staff on service protocols, POS systems, and sales techniques.
· Responsible for cash handling and shift reports with zero discrepancies.
(May 2022 – Jan 2024)
· Tutored students both online and in-person, achieving an average grade improvement of 20%.
· Adapted teaching methods in collaboration with parents based on individual learning styles.
· Created a performance-tracking dashboard using Google Sheets to monitor student progress.
Higher Certificate in Business Administration (Completed in 2025)
Richfield College, Pretoria
Relevant Coursework: Office Administration, General Management, Economic Environment, Commercial Law, Accounting Basics, Information Systems
Northwood High School, Pretoria
Subjects: English Home Language, Afrikaans First Additional Language, Mathematical Literacy, Business Studies, Geography, Tourism, Life Orientation