
Khulumani Soko
Business Support & Operations Coordinator
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About
Resourceful Operations Coordinator with over 4 years of experience in orchestrating end-to-end event logistics, coordinating vendor communications, and managing complex stakeholder engagement. Proven ability to streamline operational workflows, maintain meticulous documentation, and troubleshoot logistical challenges in fast-paced environments. Adept at utilizing CRM systems and Microsoft Office Suite to ensure seamless operations and enhance efficiency.
Eager to leverage extensive coordination and administrative expertise to support the smooth functioning of Emplyfy's remote operations.
Experience
Sales Executive (Events Operations & Sales) - API Events - Johannesburg
(2019-07 - 2023-05)
- Orchestrated end-to-end logistics for conferences, exhibitions, executive dinners, networking events, and client engagements
- Spearheaded venue coordination, vendor communication, scheduling, guest list management, RSVP tracking, and attendee management
- Authored and managed professional client communications, including invitations, confirmations, follow-ups, reminders, and event updates
- Cultivated robust client relationships through polished communication and responsive support across the entire event lifecycle
- Administered operational event timelines, scheduling workflows, supplier engagement, budgeting, invoice tracking, and reporting processes
- Partnered with internal departments to ensure seamless execution of client-facing events and optimize stakeholder experiences
- Maintained organized administrative systems, comprehensive event documentation, trackers, and operational records
- Troubleshot and proactively resolved logistical issues to guarantee flawless event execution
- Managed concurrent projects and deadlines within demanding, fast-paced, deadline-driven environments
Regional Manager (Operations & Administration Coordination) - Tafara Care Services - Remote
(2020-09 - 2022-08)
- Coordinated operational workflows across multiple sites while upholding structured reporting systems and meticulous operational documentation
- Oversaw scheduling, logistics, stakeholder communication, and team coordination for diverse operational activities
- Developed and maintained robust operational processes, trackers, reporting systems, and administrative workflows
- Supervised budgeting, invoice tracking, operational expenses, and all vendor-related coordination
- Identified operational inefficiencies and instituted workflow enhancements to foster efficiency and scalability
- Preserved accurate records, process documentation, and detailed reporting across numerous functions
- Exhibited strong organizational acumen and the capacity to manage competing priorities with minimal oversight
Hall Head (Programme & Stakeholder Coordination) - African Leadership Academy - Johannesburg
(2024-08 - 2025-08)
- Facilitated student programs, engagement initiatives, meetings, and stakeholder communication within a high-performance academic setting
- Managed calendars, scheduling, reporting, and operational administration across a spectrum of responsibilities
- Engaged closely with students, parents, staff, and leadership to ensure effective communication and coordination
- Maintained structured records, reports, trackers, and administrative systems with exceptional attention to detail
- Demonstrated professionalism, adaptability, and adept problem-solving skills in high-pressure situations
- Supported relationship-building efforts through clear communication and strategic stakeholder engagement
Education
Bachelor of Social Science - International Studies & Marketing - Monash University (2015-01 - 2017-12)
Diploma - Digital Marketing - Shaw Academy (2017-01 - 2017-12)
Project Management - Udemy (2026-01 - 2026-06)
