Kim Lakesha Poonsammy

Highly organised Administrative and Operations Professional with experience in administration, customer support, HR coordination, project management, operations management, and team leadership. Skilled in managing schedules, maintaining records, coordinating projects, supporting customers, and improving daily operations. A proactive, adaptable professional who thrives in remote environments and learns new systems quickly.

Equipped with a personal laptop, reliable high-speed internet, and available to work across different time zones.

Operations & Centre Manager at YUPS

• Managed daily organisational operations and administration
• Supervised a team of eight staff members
• Coordinated projects, programmes, and community initiatives
• Managed HR administration and employee records
• Planned and coordinated organisational events
• Designed marketing materials and digital content using Canva
• Prepared reports and maintained organisational documentation

Programme Facilitator at Youth Life

• Coordinated educational after-school programmes
• Assisted children with homework, reading, spelling, and agriculture-based learning
• Promoted learner development through structured educational activities

Production Assistant at Pictorial Press (Pty) Ltd

• Conducted quality inspections
• Packaged printed products accurately
• Worked efficiently within a fast-paced production environment

Customer Service & Bookkeeping Assistant at A&R Restaurant

• Delivered exceptional customer service
• Processed financial transactions
• Maintained bookkeeping records
• Supported daily business operations

Education Assistant at Benoni Junior School

• Assisted teachers with classroom administration
• Supported learners with educational activities
• Maintained organised classroom records

High School Diploma in Grade 12 – Wordsworth High School