Kungeka Papa

To join high performance team where there is an opportunity to learn and implement a broad range of acquired skills through my previous formal education. To be in the environment that is intellectually challenging and stimulating whilst also allowing for personal growth and career flexibility, which will assist in achieving my ultimate career goal. My aim is to make a professional and dynamic significant change in the organization.

I am an enthusiastic, self motivated, reliable, responsible and a hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in team environment as well as using own initiative.

I am able to work well under pressure and adhere to strict deadlines. I am dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker also am keen and very willing to learn and develop new skills.

I am reliable, dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive.

I identify and develop opportunities.

Call Center Agent at ASAP Tickets (2026-01 – 2026-03)

• Handled outbound calls for customers who left their booking incomplete and help them complete it
• Handled inbound calls for customers who needs assistance with online booking
• Help change traveling related details when need
• Help change or cancel flights

Customer Service and Facilitator at Axium Education NGO (2020-03 – 2025-12)

Solving tech and non-tech related problems in the organization. Assist teachers when they encounter educational software errors when they administer lessons. Keeping the apps and soft-wares updated. Administer lessons and assessments on learners.

Assistant School Administrator at Ngadla Senior Primary School (2020 – 2024)

INSPIRE Program

Campaign focused on inspiring female youth and building their self-confidence

Electrical Engineering – King Hintsa TVET College

Bachelor of Social Sciences in Social Sciences – Walter Sisulu University

Senior Certificate – Jongintaba S.S.S. (2012 – 2013)