Kwanele Maja

Professional and detail-oriented Administrative and Reception Support Professional with strong experience in front desk administration, customer service, data capturing, records management, and office coordination. Skilled in handling patient and visitor interaction, managing confidential information, maintaining accurate records, and supporting smooth day-to-day administrative operations in structured environments. Proficient in Microsoft Office including Word, Excel, and Outlook, with strong communication, organisational, multitasking, and problem-solving abilities.

Recognised for professionalism, attention to detail, teamwork, and delivering a welcoming and supportive client experience.

Administrative and Data Support (Volunteer) - Khomba Primary School - Kranskop

(2024-01 - 2024-12)

• Captured, verified, and updated 100+ administrative records accurately
• Assisted visitors, staff, and stakeholders professionally at the front office
• Managed incoming enquiries, documentation, and administrative communication
• Maintained organised filing systems improving document retrieval efficiency
• Supported administrative reporting and daily office coordination
• Maintained confidentiality of sensitive administrative information
• Managed multiple administrative responsibilities while meeting deadlines

Professional Development

(2025-01)

• Enhanced Microsoft Office, digital administration, and professional communication skills
• Continued developing customer service, administrative coordination, and data management abilities

Bachelor of Social Science - Criminology, Forensic Studies and Political Science - University of KwaZulu-Natal (2020 - 2023)

National Senior Certificate (Commerce) - Ndukende Secondary School (2019 - 2019)