Keabetswe Gaotime
Administrative and Support Professional
About
Dedicated and reliable Administrative and Support Professional currently in my Second Year of studying toward a Bachelor of Arts in Government Administration and Development. I bring strong experience in administration, customer service, teaching assistance, and records management. Skilled in Microsoft Office, data capturing, communication, and maintaining organized work environments.
I am open to full-time and entry-level opportunities in Administration, Office Support, Call Centre, Records Management, Government Services, and roles that require strong organizational and people skills. Driver’s License: Code 10 (C1) Availability: Immediately | Willing to Relocate
Experience
Call Centre Agent - iTalk Financial Services
(2022-10 - 2023-09)
- Handled high volumes of customer calls, resolving queries efficiently.
- Achieved performance targets while maintaining excellent customer satisfaction.
- Updated systems, captured client information, and followed compliance procedures.
Assistant Teacher & Admin Assistant - Actonville Primary School
(2021-11 - 2022-08)
- Assisted with classroom learning, learner engagement, and lesson preparation.
- Completed administrative tasks including filing, data entry, stock control, and documentation.
- Supported communication between staff, parents, and the school administration.
COVID Packer & Screener - Life Springs Parklands Hospital
(2021-01 - 2021-06)
- Conducted COVID-19 screening for staff and visitors.
- Monitored PPE stock and kept accurate health and safety records.
- Ensured compliance with hospital protocols.
Education
Bachelor of Arts - Government Administration and Development - UNISA (2025)
Higher Certificate - Archives and Records Management - UNISA (2024)
Certificate - Health Care Assistant - Ukwazi Skills Campus (2017)
National Senior Certificate - Vaal Reefs Technical High School (2015)
