Kwarakwara

I am a results-driven IT professional with extensive experience in ICT management, systems integration, business solutions, and data Analytics. Recognized for leading successful IT projects and aligning technology with business objectives. Currently managing a team of four ICT technical colleagues, focusing on fostering a high-performance culture, improving operational efficiency, and driving digital transformation.

Adept at managing diverse teams, strategic planning, resource allocation, and performance monitoring while delivering secure, reliable, and scalable IT solutions. Professional in IT management with experience in overseeing systems administration, network security, and technical support. Strong focus on team collaboration and achieving results, adaptable to changing needs.

Skilled in troubleshooting, project management,

and optimizing IT operations. Reliable and resourceful, known for effective communication and leadership.

2022 - 2025 IT Analyst Programmer & IT Assistant Manager

2018 - 2021 IT Sytems Engineer Team Lead

2013 - 2017 Senior Business Application Specialist

2010 - 2012 IT Systems Administrator

Currently doing MBA Completion date 2026

Postgraduate Diploma In Information Technology Management- completed

Bachelor of Commerce In Information Technology Management- completed

National Diploma In Information Technology- Completed

Project Management Certification- completed

IOT Certification -completed

Data Analysis Certification - completed

Dynamic 365 Microsoft Certified - completed

MCSA - Completed

MCSE Desktop Infrastructure- completed

MCSE Server Infrastructure - completed

MCSE Private Cloud- completed

MCSE Infrastructure- completed

Certified LMS Specialist