Kwena Hlongwane

South African Male residing in JOHANNESBURG. Previously worked in the formal and informal market Gauteng FMCG INDUSTRY IN JOHANNESBURG AND MPUMALANGA MIDDELBURG. Recently employed by British American Tobacco South Africa (BATSA) as Trade marketing and sales representative. Available immediately.

TRADE MARKETING AND SALES REPRESENTATIVE at BRITISH AMERICAN TOBACCO SOUTH AFRICA (BATSA) (2015-10 – 2017-08)

Reported to the Territory Sales Manager. Target market: organised channel stores and independent outlets.

• Meet/exceed monthly target as per the performance objective
• Responsible for servicing 150 customers a week in territory
• Influencing orders within BATSA tobacco range
• Ensuring all customers within territory pay their invoices in full on time with no overdue clients
• Responsible for new product launch
• Maintaining share of shelf as per the planogram
• Reporting on competitors activities to help the company to encounter them
• Opening of new potential customers to grow territory
• Maintaining a good relationship with customers and solving their queries and complaints
• Manage customers account queries
• Responsible for implementing POS in all outlets for brand communication
• Creating awareness to outlet owners about the age restriction for tobacco as per law enforcement
• Completing surveys
• Meeting all deadlines on BCTs (Brand Coverage Targets)
• Manage customer credit according to the company credit management policy
• Adhering to company principles and guidelines
• Driving monthly trade executions as per the circle
• Trade shows & exhibitions for promotional purpose

SALES REPRESENTATIVE at NAMAQUA WINES SOUTH AFRICA (2013-08 – 2015-10)

Reported to Branch Manager. Target was average 3 million a month and achieved about 5% growth each month.

• Call rate 20 clients a day
• Influencing orders within the outlets
• Providing feedback regarding store issues
• Maintaining a good relationship with depot based staff for smooth deliveries
• Monitoring stock level within outlets
• Introducing and promoting new SKUs in a form of wine tasting sessions
• Implementing of POS in all outlets
• Monthly report on competitors activities
• Building bulk displays in large chain stores
• Negotiating for deals in outlets to drive sales
• Performing a stock count to help influencing the order
• Merchandising
• Ensure that correct pricing are indicated in all outlets including products that are on promotion

FIELD MARKETER IN LEARNERSHIP at SMOLLAN INSTORE (2012 – 2013)

• Learned how to suggest and process the orders in corporate stores
• Responsible to write off all damaged stock and send it back to the supplier
• Merchandising duties
• Ensure that all products on the sales floor has got PI labels
• Implementing all POS materials
• Building up displays instore
• Managing 2 merchandisers in store
• Promoting new products within the company
• Communicating issues with different sales rep from different supplies
• Solving customers queries and complaints
• Maintaining a good relationship with customers

SOUTH AFRICAN WINE CERTIFICATE – CAPE WINE ACADEMY (2017 – 2017)

WHOLESALE AND RETAIL OPERATIONS CERTIFICATE – W & R SETA (2012 – 2013)

MARKETING CERTIFICATE – BOSTON BUSINESS COLLEGE (2010 – 2012)

GRADE 12 CERTIFICATE – BAKENBERG HIGH SCHOOL (2009 – 2009)