Pest Control Officer - Supercare
(2025-01)
- Determining the kind of treatment required to eliminate a particular type of pest.
- Advising customers on the kind of treatment required to eliminate identified pests.
- Inspecting customers' premises to identify pest problems.
- Filling out all necessary paperwork upon completion of each job.
- Communicating with office staff to schedule services with customers.
- Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
- Responding to customers' requests for various pest control services
- Adjusting chemical mixtures according to the size of the infested areas.
- Utilize appropriate protective gear and equipment during application.
- Clean and remove pesticides after application.
- Remove dead rodents after extermination.
Pest Control Service Manager - Supercare
(2023-06 - 2024-12)
- Supervision of a team to achieve agreed individual team and client targets.
- Allocate daily work tasks and follow up on teams' performance.
- Ensure that individuals and the team are competent and fully trained to the professional level required.
- Identify competency gaps and address these with remedial action.
- Ensure all relevant company policies and procedures are understood and adhered to by the service team (e.g. OHandS, Human Resources, Security Policy Compliance) – keep appropriate and accurate records.
- Complete regular Supervisory Quality Assurance checks on client's premises maintaining appropriate service quality; intervene with appropriate corrective actions.
- Conduct regular reviews with customer site management to assure maintenance of good client relationships.
- Ensure that all customers are serviced on time by managing the service team to achieve and exceed their productivity targets.
- Analyse and use service reports (e.g. manpower planning and productivity), taking the necessary steps to always maintain a world-class standard of service.
- Ensure all customer complaints are resolved professionally including following up to ensure resolution and that the customers' satisfaction is achieved.
- Create and maintain an environment which meets local HSandE standards, regulations, and requirements.
- Order stock from warehouse for service officers.
- Manage installations, maintenance tickets and withdrawals.
- Attend meetings as required at customer sites.
- Management and co ordination of client files and flies at client sites to keep them up to date and current.
- Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption.
Pest Control Officer - Supercare
(2023-04 - 2023-06)
- Determining the kind of treatment required to eliminate a particular type of pest.
- Advising customers on the kind of treatment required to eliminate identified pests.
- Inspecting customers' premises to identify pest problems.
- Filling out all necessary paperwork upon completion of each job.
- Communicating with office staff to schedule services with customers.
- Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
- Responding to customers' requests for various pest control services
- Adjusting chemical mixtures according to the size of the infested areas.
- Utilize appropriate protective gear and equipment during application.
- Clean and remove pesticides after application.
- Remove dead rodents after extermination.
Pest Control Officer - Bugs Pest Control
(2022 - 2023)
- Determining the kind of treatment required to eliminate a particular type of pest.
- Advising customers on the kind of treatment required to eliminate identified pests.
- Inspecting customers' premises to identify pest problems.
- Filling out all necessary paperwork upon completion of each job.
- Communicating with office staff to schedule services with customers.
- Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
- Responding to customers' requests for various pest control services
- Adjusting chemical mixtures according to the size of the infested areas.
- Utilize appropriate protective gear and equipment during application.
- Clean and remove pesticides after application.
- Remove dead rodents after extermination.
Pest Control Officer - Pest King
(2020 - 2021)
- Determining the kind of treatment required to eliminate a particular type of pest.
- Advising customers on the kind of treatment required to eliminate identified pests.
- Inspecting customers' premises to identify pest problems.
- Filling out all necessary paperwork upon completion of each job.
- Communicating with office staff to schedule services with customers.
- Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
- Responding to customers' requests for various pest control services
- Adjusting chemical mixtures according to the size of the infested areas.
- Utilize appropriate protective gear and equipment during application.
- Clean and remove pesticides after application.
- Remove dead rodents after extermination.
Pest Controller - Eco Pest
(2019 - 2020)
- Spray chemical solutions, powders, and gases on or near surfaces of a building or house to eliminate pests.
- Identify invading pests, including rats, termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs.
- Set mechanical traps and place bait.
- Remove dead rodents after extermination.
- Ensure house or building is empty when product is applied.
- Air out residence after application.
- Identify damage to property.
- Inspect property to ascertain wall and roof porosity and possible sites of pest invasion.
- Access infested locations.
- Cut or bore into buildings to access infested areas.
- Pore pesticides over location.
- Clean and remove pesticides after application.
- Study preliminary reports and diagrams of infested area and determine treatment type required to eliminate and prevent recurrence of infestation.
- Measure area dimensions requiring treatment.
- Clean and remove blockages to facilitate application.
- Position and fasten edges of tarpaulins over building and tape vents to ensure air-tight environment and check for leaks.
- Manage workers involved in application.
- Check for possible leaks or exposure.
- Utilize appropriate protective gear and equipment during application.
- Power-spray chemicals onto surfaces.
Underwriter - Miway
(2017-10 - 2018-11)
- Calling clients and offering them free quotations on short term insurance
Data Capturer - Car Towing Service
(2015-06 - 2017-09)
- Capturing invoices on pastel and sending them out to clients for payments
Debt Collecting Consultant - GROENEWALD & LUBBE ATTORNEY
(2013-04 - 2013-12)
Worked in the Temp loan department for FNB debt collection. We were the recovery lawyers for clients who default to pay their temp loans back.
Underwriter - VVM Attorneys
(2011-06 - 2012-03)
- Calling all Vodacom account holders that have gone into arrears and collecting on them.
Outbound Consultant - RTS
(2009-04 - 2010-11)
- Selling life insurance and accidental death cover.
Call Centre Agent/Telesales Agent - Trade Centre
(2008-03 - 2008-11)
- Working in an Inbound and Outbound Call centre.
- Assisting clients with sales and quotations telephonically.
- Assisting with stocktaking when required.
