Leah Rohl

Friendly, reliable, and enthusiastic 22-year-old with a Qualifi Level 5 TEFL Diploma, retail experience, and a genuine passion for books, reading, and language. I enjoy helping customers, creating a welcoming shopping experience, and providing excellent service. With experience in customer service, sales, stock control, and professional communication, I am eager to contribute to a team where I can continue to develop my skills while making a positive impact.

Sales Assistant at Clocks & Things (2023-01 – 2025-01)

• Delivered friendly and professional customer service.
• Assisted customers with product enquiries and purchasing decisions.
• Processed sales accurately using point-of-sale systems.
• Responded to customer email enquiries promptly and professionally.
• Conducted stock taking and assisted with inventory management.
• Replenished shelves and maintained clean, attractive displays.
• Worked collaboratively with colleagues to ensure the smooth daily operation of the store.

Qualifi Level 5 Diploma in Teaching English as a Foreign Language (TEFL) (RQF) – The TEFL Academy

Grade 12 – Norman Henshilwood High School (2022-12)