Lebogang Peta

Provides a receptionist support service Switchboard operator/Telephone protocol-Managing incoming and outgoing phone calls, routing them to the correct person taking detailed messages Providing clients with relevant information

Receptionist - MEC Support Services - Limpopo Provincial Treasury

(2022-08 - 2025-03)

• Provides a receptionist support service
• Switchboard operator/Telephone protocol-Managing incoming and outgoing phone calls, routing them to the correct person taking detailed messages
• Providing clients with relevant information
• Administrative support-Handling correspondence, scheduling appointments managing calendars, handling incoming and outgoing mail
• Ensuring the flow of information and documents from and to the office
• Typing of documents such as correspondence drafts, memos, letters and emails
• Opened sorted and distributed incoming messages and correspondence
• Assist with travel arrangements, transport claims and accommodation arrangements for MEC and MEC support staff
• Assist in the procurement of inventory required
• Requesting and receiving BAS reports from management accountants and ensuring allocated funds are adequate and allocated correctly for expenditure
• Identifies the need to move funds between Items and informs supervisor
• Visitor management-Welcoming checking in and directing guests to the appropriate person or department
• Office coordination-Booking meeting rooms, coordinating with catering services, ensuring meeting venues are well equipped, issuing out stationery, receiving of inventory from supplier
• Office Maintenance-Ensuring the reception area, lobby are tidy and presentable
• Security and safety-Monitoring front door access and maintaining security procedures
• Operating desktop and office equipment making copies, scanning sending emails
• Filling-Maintenance of registers, Ensuring Safekeeping of personal records, provide support on coordination of personal files
• Electronic scanning of files,Opening and closing of files, filling of personnel and other related documents,Maintenance of staffing
• Ensure compliance to management of Information and security and PAIA, Attend to clients

Facilitator - GPR Training Academy

(2017-03 - 2018-02)

• Recruitment and selection of learners-completing all relevant administration work, conducting actual theory classes, facilitation of NQF Level 1& 2, marking and safekeeping learners POE, performing quality checks and completion of all unit standards
• Planning and preparation- designing session agendas, defining goals and preparing materials to ensure classes are productive
• Guiding discussions-leading participants through processes, ensuring everyone contributes, and keeping conversations focused on the agenda
• Group dynamics management-fostering a safe inclusive and collaborative environment where all participants feel comfortable sharing often by acting as a bridge builder
• Time management-Monitoring the schedule to ensure all agenda items are covered within the allocated time
• Goal achievement-driving the group towards specific outcomes, such as decisions, action plans and learning objectives
• Recording and reporting-documenting key insights, decisions and action items, then reporting results to stakeholders
• Continuous assessment-evaluating the effectiveness of the session and monitoring participant engagement to adjust techniques in real time

HR Administrator - GP Retail Operations

(2016-03 - 2017-02)

• Ensuring that contracts are completed accurately, maintain and update employee records in physical and digital formats
• confirmation of employment for employees and clients, scanning and linking of contracts and input, ensure professional office etiquette

Internship Logistics Inventory Management - GP Retail Operations

(2015-03 - 2016-02)

• Inventory control and auditing-performing regular cycle counts, physical inventory counts, and audits to ensure system accuracy
• Operational support-receiving, unpacking, labeling, organizing, storing and distributing goods
• Procurement support-processing purchase requisitions, tracking orders and managing returns
• Reporting and analyzing-investigating stock discrepancies, analyzing inventory performance and reporting on shortages or excess

Baccalaureus Commercii - Logistics Management - University of Johannesburg (2011 - 2015)

Grade 12 National Senior Certificate - Makgoka High School (2006 - 2010)