Lecesha November
JUNIOR ADMINISTRATION | CUSTOMER SERVICE | COMPUTER SKILLS
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About
I'm a friendly, trustworthy and detail-oriented individual with 7 months of customer service experience and recent job readiness training. Skilled in communication, teamwork, time management and basic computer skills. Able to follow instructions, stay organised and ask questions when unsure. Eager to learn new systems and develop administrative and digital skills in a professional office environment.
Experience
Sales Assistant | Customer Service - Ackermans
(2025-10 - 2026-04)
- Assisted customers with enquiries and provided friendly customer service.
- Helped customers find products and provided information when required.
- Worked effectively as part of a team to support daily responsibilities.
- Followed workplace procedures and instructions.
- Asked for assistance when unsure to ensure tasks were completed correctly.
- Maintained a professional and helpful approach when dealing with customers.
Retail Industry Job Shadow - Crazy Store
(2026-09 - 2026-09)
- Assisted customers with general enquiries and support.
- Observed daily workplace operations and responsibilities.
- Communicated with employees and asked questions when unsure.
- Gained practical exposure to a professional working environment.
Education
Job Readiness Certificate - FCD SKILLS CENTRE (2026-08 - 2026-08)
Job Journey Certificate - FCD SKILLS CENTRE (2026-08 - 2026-08)
NATIONAL SENIOR CERTIFICATE | GRADE 12 (2023 - 2023)
