Lelethu Gwinya

Worked closely with front of house staff to facilitate positive customer experience. Processed payments using cash, cards and vouchers, accurately handling transactions to maintain financial integrity. Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.

Customer service/Cashier - KFC TradeOn

(2023-02 - 2025-02)

• Worked closely with front of house staff to facilitate positive customer experience.
• Processed payments using cash, cards and vouchers, accurately handling transactions to maintain financial integrity.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
• Maintained clean and neat floor and storage areas.

Cashier/Barista - Empact group

(2025-07)

providing excellent customer service, accurately processing sales transactions (cash, card, mobile) using Point-of-Sale (POS) systems, handling payments, issuing receipts/change, processing returns, and maintaining a tidy checkout area, all while ensuring a positive shopping experience and following store policies.

Grade 12 - Tholang Senior Secondary School (2022)