Leslie Nair

Maintained accurate records pertaining to personnel matters such as attendance tracking or performance evaluation documentation. Evaluated work of number floor employees to improve performance. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Floor Supervisor - Build It

(2022-06 - 2025-08)

• Maintained accurate records pertaining to personnel matters such as attendance tracking or performance evaluation documentation.
• Evaluated work of number floor employees to improve performance.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Provide updates and set policies.
• Ensure store cleanliness and safety with consistent inspections and proactive maintenance tasks.
• Monitored employee adherence to company guidelines regarding dress code, punctuality and workplace conduct for consistency across the team
• Boosted sales through effective merchandising strategies and attention to details

Driver - Transfreight / Urban Containers - Jacobs

(2021-02 - 2022-06)

• Followed all relevant traffic laws and safety regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Reduced fuel consumption through strategic route planning and efficient driving techniques
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Kept detailed mileage and fuel reports track overall fuel costs.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Driver Vehicle Inspector - Avis (Gulf) - King Shaka Airport

(2020-02 - 2021-02)

• Followed all relevant traffic laws and safety regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Reduced fuel consumption through strategic route planning and efficient driving techniques.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Key Accounts Manager - Industrial Rubber Suppliers - Berea

(2017-03 - 2020-01)

• Develop a trusting relationship with a portfolio of major clients
• Ensure the correct products are presented, placed and delivered in timely manner.
• Ensuring budget and targets are met throughout the financial year.
• Resolve any issued and problems faced by customers and deal with complains to maintain trust.
• Expanding the relationship with existing customers by continuously proposing solutions and meeting their objectives.
• Serve as a link of communication between key customers and their sales force.
• On the ground as well as the internal sales team.
• Respond to customers in a timeous manner on all requests and being punctual to their requests.

Department Manager / Trainee Sales Manager - Builders Warehouse - Nandi Drive

(2010-08 - 2016-03)

• Provide ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Improved customer satisfaction rates through attentive service, prompt issues resolution, and continuous process improvements.
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Led a team of professionals to consistently achieve or exceed performance targets.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
• Implemented quality control measures that resulted in improved products or services within the department offerings.
• Implemented cross-training initiatives for employees, increasing overall department knowledge and versatility.
• Evaluated employee performance fairly and accurately rewarding hard while developed strong relationship with suppliers, securing better deals and ensuring timely deliveries
• Conducted competitive analysis to identity market trends, informing strategic planning and decisionmaking.
• Negotiated with suppliers to secure cost effective purchasing agreements, impacting bottom line positively.
• Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortage.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills
• Defined clear targets and objectives and communicated to other team members.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Maintained professional demeanor by staying claim when addressing unhappy or angry customers.
• Improved staffing during busy periods by creating employee schedules and monitoring call-out

Store Manager / Key Accounts Manager - Rainbow Paints - Ballito

(2006-10 - 2009-02)

• Administered stock ordering to maintain adequate supply levels.
• Led staff training initiatives to elevate service quality.
• Facilitated site meetings to review paint specifications with clients.
• Implemented effective advertising strategies to attract new customers
• Conducted daily floor walks with staff, promoting engagement and support.
• Oversaw cash handling and banking processes for financial accuracy.
• Organized regular staff meetings to enhance communication and teamwork.
• Executed daily reporting on customer visits for strategic insights.

Sales Manager - Tile Africa - Umhlanga

(2002-03 - 2006-10)

• Coordinated advertisement execution to strengthen market presence.
• Managed stock ordering activities, ensuring timely availability of products.
• Facilitated staff training sessions focused on skill enhancement and service delivery.
• Organized weekly and monthly promotional events aimed at increasing sales.
• Conducted daily floor walks with staff identifying areas for improvement.
• Negotiated products deals with representatives ,achieving cost efficiencies
• Led team meetings to reinforce objectives and performance expectations.
• Forecasted sales through a comprehensive 52week planner for informed decision making.

Department Manager - Homeware House - Pretoria

(1995-10 - 2002-01)

• Paint tinting
• Responsible for stock ordering
• Execution of advertisement
• Staff training and development
• Holding staff meetings
• Daily floor walks with staff
• Being part of stock take
• Negotiating deals with reps
• Forecasting a 52-week planner in terms of sales
• Controlling shrink
• Responsible & casuals and merchandiser
• Planning & organizing weekly and monthly promotion

Sales Consultant - Dulux Paint & Paper

(1994-03 - 1995-10)

• Counter Sales
• Paint tinting
• Stock counts
• Cash up & banking
• Stock ordering & receiving
• Housekeeping

Grade 12 - Matric - Buffelsdale Secondary School (1988)