Li-anne Mervyn

As an ambitious professional, it is my mission to team with a company that shares my dedication to growth and advancement, so it is with great enthusiasm that I forward my application for the available position . After more than 10 years in similar positions, I will bring a passion for creating solutions and a passion for innovation through team collaboration.

During my professional history, I have demonstrated consistent success applying these qualities to achieve high-reaching objectives. While a major background in Administration, customer service, receptionist, ect. I understand the importance of and have the ability to maintain a well-organized environment .

My training and ongoing professional development are outlined in the attached document. I look forward to the opportunity . And to discuss how I can contribute my strengths at your firm.

Thank you for taking the time to review my credentials and experience.

Sincerely,

Li-anne Janelle Mervyn

Duties & Responsibilities

• Manage client matters
• Handle client queries
• Organize and schedule client / expert appointments
• Typing of consultation notes
• Typing of dictation recordings
• Write formal requests for hospital records, SAPS Docket contents
• Type Letter of Instructions to Medical Experts for Medico Legal Reports
• Write monthly progress reports to clients
• Prepare documents for lodgement to the Road Accident Fund
• Typing of brief to council
• Typing of Instructions to Council for POC’s / Summons/ Notice for Mediation and

Arbitration

• Typing of letters to Sheriff
• Typing Notice of Enrolment to Court

Answer and direct phone calls

• Maintaining filling system
• Daily time keeping
• Handle client queries
• Manage Call Centre
• Organize and schedule client appointments
• Taking of minutes of meetings
• Typing of dictation notes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Submit and reconcile expense reports
• Provide general support to visitors
• Liaise with executive and senior administrative assistants to handle requests and queries

Portland High School Mitchells Plain

Highest Grade Grade 12 (1990)

Subjects English, Afrikaans, History

Mathematics, Geography, Biology