Melanie Hendricks

I`m a hardworking individual and is able to multitask and think out of the box, as well as a perfectionist when it comes to my work. Always willing to learn new things and assist wherever I am asked to.

Receptionist / Administrative Clerk at Revolution Tyres

Sept 2020 – Current

Permanent position in Western Cape, Bantry Bay Cape Town Region

Answering the telephone

Taking and relaying messages

Receiving of parcels from couriers

Check and deal with emails daily.

Assisting with daily queries received from customers.

Assisting the Managing Director and Sales Department

Filing to be kept up to date daily.

Processing of quotes and delivery notes of smaller orders via Pastel

Processing of orders received via email and telephonically.

Dispatching of the promotional stock to the reps for the customers.

Sending out of stock price lists when requested

Process / Invoice out of all delivery notes sent through from warehouses.

Sending the invoice to the customer via email

Filing of the delivery note in the relevant warehouse section in the stock file.

Filing of invoices with a copy of relevant documents attached.

Reconciling of consignment stock for various consignment warehouses and ensuring that the stock corresponds as to what is on the system.

Ensuring all delivery notes are filed in the Stock File daily in numerical order.

IBT warehouse transfers – stock moving from one warehouse to another.

Organize the bank courier to collect the EOI documents (Evidence of Importation) / email to the relevant bank.

Request of all Cross Border documents and ensuring that it matches the invoices and that all information on the documents is correct.

Customer service, processing of email and telephonic orders and as well as customer queries.

Archiving documents

General

Requested to assist with company operations ADHOC duties

Went as far as Matric but could not complete it, I do have more than +-20 years of experience in in this field.