Liezel Schoeman

Detail-oriented Administrative & Operations Specialist with 8+ years of experience in client support, claims administration, and stock control. Proven ability to manage remote workflows, coordinate operations, and deliver excellent customer service. Highly organized, adaptable, and experienced in CRM systems and digital collaboration tools.

Admin/Claims Administrator Manager at Federal Insurance Brokers (2020-01 – Present)

• Manage client communication and claims processes across multiple sectors
• Handle documentation, reporting, and compliance requirements
• Coordinate between clients, insurers, and internal teams
• Train and support new staff members

Facilities Administrator & Housekeeping Manager at Gravity Group Holdings (2019-01 – 2019-09)

• Coordinated maintenance, vendor services, and operational processes
• Managed staff and ensured smooth day-to-day facility operations
• Oversaw asset management including safety and security systems

Storeroom Manager & Facilities Admin Assistant at Gravity Training Equipment (2016-09 – 2019-01)

• Managed inventory systems and stock dispatch processes
• Maintained compliance with industry standards and tracking systems
• Improved stock control procedures and data accuracy

Administrative Clerk & Stock Controller at Rieks Towing (2015-01 – 2015-08)

• Managed stock control systems and inventory records
• Conducted monthly stock takes and maintained documentation
• Improved filing and record-keeping systems

Admin Assistant & Stock Controller at North and West Cleaning Systems (2014-08 – 2015-01)

• Managed inventory of cleaning supplies and equipment
• Coordinated stock orders, dispatch, and tracking
• Performed regular stock audits and reporting

High School Education - Grade 11 / Standard 9 - High School Evander (2008)