Litha Ndlangisa
Compassionate and people-focused individual with strong communication skills and a passion for helping others
Talent
Cape TownMember since May 27, 2026
Customer service and customer supportStrong empathy and active listening skillsProfessional telephone etiquetteClear verbal and written communicationProblem-solving and conflict resolutionMicrosoft WordExcelPowerPoint
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Customer service and customer supportStrong empathy and active listening skillsProfessional telephone etiquetteClear verbal and written communicationProblem-solving and conflict resolution
About
Compassionate and people-focused individual with strong communication skills and a passion for helping others. Able to remain calm, patient, and professional when dealing with customer concerns and difficult situations. Skilled in teamwork, problem-solving, and using computer systems to complete tasks efficiently. Eager to grow within a customer service environment and contribute positively to both customers and the team.
Experience
Student - Intshukumo Secondary School
(2024)
- Participated in group projects requiring communication, teamwork, and meeting deadlines.
- Developed problem-solving and customer-focused communication skills through presentations and collaborative assignments.
- Assisted classmates with tasks and explanations, demonstrating patience and supportiveness.
- Maintained reliability and accountability through consistent completion of responsibilities and tasks.
- Comfortable working with people from different backgrounds.
- Able to stay professional and empathetic when assisting others.
Education
N4 - Public Management - False Bay TVET College (2025)
National Senior Certificate - Grade 12 - Intshukumo Secondary School (2024)
