Liyandre Linde
Administrative Professional
Cape Town, City of Cape TownMember since January 17, 2026
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About
Experienced and detail-oriented professional with a strong background in customer service, administrative support, and client relations. Skilled in communication, problem-solving, and handling customer queries across telecoms, insurance, finance, and automotive sectors.
Experience
Customer Service Advisor - Capita
(2016-02 - 2017-07)
- Troubleshot phone and network issues including signal and data problems
- Resolved billing queries and payment concerns
- Guided customers through account updates and technical fixes
- Delivered high-quality customer service
Customer Service Advisor - EXL
(2017-07 - 2018-09)
- Supported UK customers with motor insurance policy updates
- Updated driver and vehicle details
- Assisted with optional extras such as roadside assistance
- Ensured accurate policy updates and communication
Senior Customer Service Advisor - Sigma
(2019-10 - 2021-02)
- Assisted UK clients with managing credit card payments
- Set up payment arrangements based on financial situations
- Processed payments accurately
- Provided supportive customer service
Customer Relations Manager - TTEC
(2022-01 - 2024-12)
- Worked on behalf of Volkswagen in the complaints department
- Handled customer concerns related to vehicle issues
- Coordinated with internal teams to resolve issues
- Maintained customer satisfaction and brand standards
Self-Employed - Self-Employed
(2025-01)
- Managed independent income-generating activities
- Handled client communication and administration
- Maintained records and tracked transactions
Education
Grade 12 - Groenvlei High School
