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Lusanda Mcibo

Lusanda Mcibo

Office and Support Administrator

Talent
Durban, eThekwini Metropolitan MunicipalityMember since May 30, 2024
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About

I am driven to excel in contemporary and cost effective business environments that present diverse opportunities for growth. I currently hold an Advanced Diploma in Shipping and Logistics as the highest. I am proficient in shopping, logistics and supply chain functions.

I have successfully employed innovative strategies in coordinating the flow of goods, stocking handling, customer service and effective admin work. I am a dedicated team player ccommitted to providing exceptional results and exceeding expectations. I am resolute in my commitment to contribute my skills, expertise and knowledge to the triumph of an innovative and ambitious organisation

Experience

Office and Support Administrator

Umgalelo Products

12/2021 – Current

Responsibilities

  • To ensure member support is done efficiently and effectively.
  • Dispatching orders to members and assisting members with queries.
  • Daily count of stock and arranging daily orders for the picking process.
  • Coordinating and arranging transportation of goods.
  • Compile daily and weekly reports.
  • Implementing health and safety procedures, general housekeeping and Ad-hoc duties as required
  • Loading and unloading products and ensuring they are safely transported.
  • Ensuring shipping documents are properly done and record keeping of stock records.
  • Conducting stock inspection in a timely manner and reporting any issues to the relevant parties and make sure of proper storage and distribution of products from warehouse.
  • To ensure all paperwork and other transactional duties are completed accurately, timeously, and efficiently.

Fashion Consultant The Fix Store

03/2021 – 12/2021

Responsibilities

  • Greet customers and offer them assistance, and answer customers queries
  • Assist customers with selecting items and provide recommendations.
  • Handling customers complaints.
  • Counting stock, creating and maintaining merchandising display.
  • Ensure racks are fully stocked.
  • Helping with special promotions.
  • Keeping the store clean.
  • Receiving the stock and processing newly received shipments.
  • Deal with customers exchange and refunds.
  • Opening and closing the store

Fashion Consultant

Exact Clothing Store

08/2017 – 12/2020

Responsibilities

  • Greet customers, offer them assistance and answer customers queries
  • Assist customers with selecting items and provide recommendations.
  • Handling customers complaints.
  • Counting stock, creating and maintaining merchandising display.
  • Ensure racks are fully stocked.
  • Helping with special promotions.
  • Keeping the store clean.
  • Receiving the stock and processing newly received shipments.
  • Deal with customers exchange and refunds.
  • Opening and closing the store

Education

Advance Diploma in Shipping and Logistics

Container Shipping Management

Global Maritime Domain

Shipping Business Management

Container Terminal Management

Financial Management

Logistics and Supply Chain Management

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