Lydia Phahlane

I AM DRIVEN SALES CONSULTANT WHO THEN MOVED UP THE LADDER AND BECAME A PAY POINT CONTROLLER IN THE RETAIL INDUSTRY AT WOOLWORTHS FOR OVER FIVE YEARS. MY KEY OBJECT IS TO BRING ALONG ALL I HAVE LEARNED AND MY SKILLS FROM THE PREVIOUS EMPLOYER AND GROW IN THE POSITION AT HAND WHILE I LEARN NEW THINGS AS WELL. CURRENTLY WORKING FOR HEALTH WINDOW AS A CALL CENTER QUERIES AGENT FOR OVER THREE YEARS.

CASHIER - WOOLWORTH'S SUPERVISOR at WOOLWORTH'S (2016-01 – 2020-12)

A Woolworths Customer Assistant (Cashier) is responsible for processing transactions accurately, balancing tills and delivering exceptional service at till points. I have been promoted to supervisor.

QUERIES AGENT at HEALTHWINDOW (2021-01 – Present)

We are a adherance company who is working along side with Dischem. This is a call centre where inbound and out bound calls take place. I have been promoted to be part of the queries department where we work with patient complaint and queries.

FINANCIAL MANAGEMENT N6 in Financial Management – NORTHERN CAPE URBAN FET COLLEGE (2013-01 – 2014-12)

SENIOR CERTIFICATE (GRADE 12) – J. KEKANA SECONDARY SCHOOL (2008-01 – 2011-12)