Lyle Pillay

I have learned that the best way to achieve success was to motivate the resources I had with well-defined objectives and empowerment. My belief is based on integrity, quality and service along with a positive attitude, an aptitude for strategic thought and planning, self-confidence and the ability to adapt quickly to a new idea and situations which allow me to achieve consistent and significant success in multiple industries. A confident, driven individual who reacts quickly to change.

A self-starter with a strong sense of urgency who responds positively to challenges and pressure. A fast learner who is practical and ingenuous problem solver. A fluent and articulate communicator, flexible and responsive.

A self-directed and goal-oriented individual. My experiences on a work level have brought me in direct contact with clients and people from all walks of life. I have learnt to deal with these diverse individuals by being diplomatic, assertive and perceptive.

I am a hard-working, motivated and conscientious person.

Service Advisor / Account Manager at Nducks Truck Maintenance (2024-03 – Present)

Permanent skilled level position in the Transport Service Sector. Benefits: 13th cheque and Performance Bonus. Started on 1 March 2024.

• Interview driver for defects on vehicle
• Opening of job cards
• Update controllers on what needs to be done and progress of repairs
• Keep track of when vehicles come in, are due for a service and are due for an extended warranty
• Organize order numbers and supply to respective sub-contractors
• Receive bookings and record time and date of arrival and departure from the yard or sub-contractor
• Drawing-up quotes for work done on non-contract vehicles
• Draw up client invoices, compile quotations and costing
• Source new clients as well as build and maintain client relations

Membership Sales Consultant at More Corp (World of Golf- Woodmead) (2023-07 – 2023-11)

Permanent skilled level position in the Sales Sector. Benefits: 13th cheque and Sales Incentives. Started on 1 July 2023.

• Lead as well as referral generation
• Qualifying leads
• Appointment setting
• Networking, activations and follow ups
• Achieving monthly sales and budget targets

Membership Sales Consultant at More Corp (World of Golf- Woodmead) (2023-07 – 2023-11)

Reason for leaving: No family time

Residential Sales Representative at Fidelity ADT (2021-03 – 2023-06)

Permanent skilled level position in the Security Sales Sector. Benefits: Provident Fund and Medical Aid and Sales Incentives. Started in 01 March 2021.

• Sales administration – to ensure that all contracts and quotations are completed accurately and in full, where necessary drawings and technical addendums are attached
• Handling of leads – ensure that all stats maintained are accurate
• Liaise with contract centre on all deals
• Sales – quote and design alarms systems
• Advise clients of security needs
• Keeping up with product and service information updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and services
• Researching and qualifying new leads
• Closing sales and achieving sales targets
• After sales service
• Building and Maintaining customer relations where necessary

Residential Sales Representative at Fidelity ADT (2021-03 – 2023-06)

Reason for leaving: Change of sales industry

Internal Sales Representative at Bruco Engineering Plastics and Rubber (2020-02 – 2021-02)

Permanent skilled level position in the Engineering Sales Sector. Benefits: Provident Fund and 13th Cheque. Started in 01 February 2020.

• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Understanding customers' needs and requirements
• Identifying sales opportunities
• Answering potential customers questions and sending additional information per email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and services
• Researching and qualifying new leads
• Closing sales and achieving sales targets

Internal Sales Representative at Bruco Engineering Plastics and Rubber (2020-02 – 2021-02)

Reason for leaving: Change of sales industry

Business Development Manager/Analyst at Imperial Logistics Technical Services (2015-03 – 2019-02)

Permanent skilled level position in the Transport Sector. Benefits: Provident Fund, Medical Aid and 13th Cheque. Started in 01 March 2009.

• Compilation of weekly vehicle maintenance reports and sending out to customers and relevant departments
• Monthly compilation and analysis reports of vehicle downtimes
• Monthly compilation and analysis reports of CPK cost vs recovery
• Monthly compilation and analysis reports of breakdowns (by component)
• Monthly compilation and analysis reports of department performance
• Running of vehicle histories/costs reports for departments and customers
• Company Proxy
• Collecting information for company sustainability and report to head office
• assisting with minor i.t issues
• Logging calls for all major i.t issues and ensuring that work is done as required

Business Development Manager/Analyst at Imperial Logistics Technical Services (2015-03 – 2019-02)

Reason for leaving: Company had downsized and retrenched staff

Service Advisor at Imperial Logistics Technical Services (2009-03 – 2015-02)

Permanent skilled level position in the Transport Sector. Benefits: Provident Fund, Medical Aid and 13th Cheque. Started in 01 March 2009.

• Interview driver for defects on vehicle
• Opening of job cards
• Update controllers on what needs to be done and progress of repairs
• Keep track of when vehicles come in, and are due for a service and they are due for an extended warranty
• Organize order numbers and supply to respective sub-contractors
• Receive bookings and record time and date of arrival and departure from the yard or subcontractor
• Drawing-up quotes for work done on non- contract vehicles

Service Advisor at Imperial Logistics Technical Services (2009-03 – 2015-02)

Reason for change: Internal promotion

Restaurant Supervisor at Thistle London Heathrow Hotel (2005-04 – 2007-03)

Contact skilled level position in the Hospitality sector. Started in 01 April 2005.

• Orders, stock-take/availability
• Shift roster, receiving, reconciling & staffing

Restaurant Supervisor at Thistle London Heathrow Hotel (2005-04 – 2007-03)

Reason for leaving: Visa expired

Grade 11 – Clairwood Secondary School