Mamookho Letsaba

Energetic Hospitality &

• Tourism professional with a strong background in Food &

• Beverage service, bar operations, and guest relations. Certified in Sustainable Destination Management and Wine, Food &

• Beverage Service. Proven ability to thrive in fast-paced, high-pressure environments, demonstrated by a "Top Tier" grit and resilience assessment. Currently seeking a position as a Food &

• Beverage Attendant or Bar Steward within a global cruise line to leverage multicultural communication skills and dedication to service excellence.

Table & Bar Attendant - Stonehenge In Africa River Lodge

(2024-04)

Deliver premium F&B service to a diverse clientele of local and international guests.

• Execute professional bar service, including cocktail preparation and wine service.
• Maintain rigorous hygiene and sanitation standards in dining and bar areas.
• Manage accurate financial transactions via POS systems.
• Coordinate with the events team to set up and execute large-scale functions and weddings.

Hairdresser (Entrepreneur) - Self-Employed

(2025-12)

Manage all business operations, including client scheduling, financial records, and marketing.

• Provide high-level aesthetic services while maintaining a 95%+ customer satisfaction rate.

Youth Servant & Aftercare Volunteer - Youth Life / Local Community

(2018 - 2025)

Developed strong mentorship and leadership skills through community engagement.

• Assisted in organizing large-group activities and supervising diverse groups of children/youth.

Certificate - Sustainable Destination Management (NQF Level 5) - HSLU – Lucerne University of Applied Sciences and Arts (2025)

Certificate - Nature & Culture Guide (NQF Level 2) - SETA Accredited (2025)

Certificate - Bar & Table Attendant (NQF Level 2) - SETA Accredited (2024)

National Certificate - Tourism N5 (NQF Level 5) - Central Johannesburg TVET College (2021)

National Senior Certificate - Matric (2015)