Mangaliso Kopsani
Customer Care Administrative Advisor
Talent
Port ElizabethMember since August 12, 2026
MS WordExcelPowerPointZendeskShopifyCommunicationTeam playerCustomer carePOS
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MS WordExcelPowerPointZendeskShopify
About
Hard working and ambitious. Looking for a suitable position within a company that offers genuine room for learning and growth. Strong communication skills, team player, flexible, passionate with a focus on customer care.
Experience
Brand promoter - Bravo Promotions
(2019-05 - 2019-07)
- Displaying products
- Increasing product awareness
- Promoting product sales
Hostess - Simple Palate
(2019-10 - 2020-02)
- Waitressing
- Taking calls and receiving messages
Sales assistant and cashier - Pep clothing
(2021-09 - 2023-04)
- Experience with POS
- Customer service
- Stock taking
- Merchandising
- Receiving stock
Admin assistant and PA - NSH Consultants
(2023-06 - 2024-09)
- Experience with typing
- Taking calls
- Writing business proposals
- Organizing Files
- Meeting scheduling
Customer care administrative advisor - Interact Contact centers
(2025-10)
- Generating orders
- Routing and tracking deliveries
- Customer enquiries and product advise
- Chat support
- Outbound calls
- Customer satisfaction and care
Education
Bachelor of Education - Languages - UNISA (2026)
Grade 12 - Westering High School (2013 - 2017)
Skills
Customer Care Administrative Advisor
