Zolisa Buzani
Experienced Customer service advisor and Financial Consultant
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About
Experienced Customer service advisor and Financial Consultant with over 15 years of experiences in customer service, sales, insurance, and client relationship management. Strong communication and problem-solving skills with a proven ability to build lasting customer relationships and achieve sale targets. Passionate about delivering excellent customer service and contributing to organisational success.
Experience
Financial advisor - Sanlam sky
(2025-01)
- Provide financial advice tailored to client's needs.
- Promote insurance products and achieve sales targets
Customer Service Advisor (Old Mutual Franchise) - Dastile Wealth Insurance
(2024-01 - 2025-01)
- Educated clients on suitable financial and insurance solutions
- Processed policy applications and maintained accurate client records
- Assisted customers with enquiries regarding insurance products and services
Direct sales Marketer - Legal & Tax Services Pty Ltd
(2017-01 - 2020-01)
- Generated new business through direct marketing and networking
- Maintained accurate records of sales and customer interactions
Hostess - Galaxy Bingo
(2015-01 - 2017-01)
- Maintained high standards of customer service at all times
- Worked closely with management to ensure customer satisfaction
Customer care Agent - VODACOM
(2010-01 - 2013-01)
- Processed account updates and service requests accurately
- Assisted customers with billing, contracts, upgrades and account queries
Hostess - SPUR Caroline
(2006-01 - 2010-01)
- Coordinated with waiters and kitchen staff to maintain efficient service
- Managed restaurant reservations and seating arrangements
Education
Matric - Grade 12 - Edu-College High School (2005-01)
