Mapule Talane

Detailed-oriented and proactive retail professional with 4+ years of experience in store operations and administrative support. Recently developed a strong passion for internal auditing through hands on experience conducting mini audits in store. Skilled in compliance checks, process control, SOP, and stock auditing. Currently studying towards a Higher Certificate in Retail Management Development.

Assistance Manager / Administrative clerk/Supervisor (2022-08 – Present)

Administrative clerk and supervisor overseeing store operations, compliance, and auditing functions.

• Oversaw documentation for daily store operations and coordinated shift reports
• Tracked procedural compliance related to cash handling, petty cash, and customer service policies
• Communicated procedural updates to staff and assisted with training new employees
• Maintained compliance logs and supported audits with accurate record keeping
• Conducted mini in-store audits weekly to check stock accuracy
• Assist Store Managers in preparing for official internal audits and compliance visits
• Ensure records, reports, and receipts are accurately maintained and stored

Higher Certificate in Retail Management Development – Regent Business School

Matric Certificate – Phumulani Secondary School (2005)