Mapule Talane
Assistant Manager
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About
Detailed-oriented and proactive retail professional with 4+ years of experience in store operations and administrative support. Recently developed a strong passion for internal auditing through hands on experience conducting mini audits in store. Skilled in compliance checks, process control, SOP, and stock auditing. Currently studying towards a Higher Certificate in Retail Management Development.
Experience
Assistance Manager / Administrative clerk/Supervisor (2022-08 – Present)
Administrative clerk and supervisor overseeing store operations, compliance, and auditing functions.
- Oversaw documentation for daily store operations and coordinated shift reports
- Tracked procedural compliance related to cash handling, petty cash, and customer service policies
- Communicated procedural updates to staff and assisted with training new employees
- Maintained compliance logs and supported audits with accurate record keeping
- Conducted mini in-store audits weekly to check stock accuracy
- Assist Store Managers in preparing for official internal audits and compliance visits
- Ensure records, reports, and receipts are accurately maintained and stored
Education
Higher Certificate in Retail Management Development – Regent Business School
Matric Certificate – Phumulani Secondary School (2005)
