Marcelle Bosele
Results-driven and customer-focused Call Centre Agent
Talent
Cape Town, Western CapeMember since July 6, 2026
Customer ServiceSalesComputer skills
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Customer ServiceSalesComputer skills
About
Results-driven and customer-focused Call Centre Agent with experience handling customer interactions via chat, email, and phone calls. Strong communication skills in three languages, with a solid background in sales and customer service.
Experience
Call Centre Agent - Alorica
(2024-09 - 2026-03)
- Handle customer interactions via phone, chat, and email
- Resolve queries and service issues efficiently
- Maintain accurate customer records and meet performance targets
Salesperson - African Art and Craft Market
(2014)
- Promote and sell products to local and international customers
- Achieve sales targets and build customer relationships
Education
NQF Level 5 - Management - Peas in a Pod
National Diploma - Electrical Engineering (S4 Subjects) - CPUT
N4–N6 - Electrical Engineering - College of Cape Town
